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Warranty

Yes. Currently all systems installed by our company comes with online monitoring. So, you can monitor 24×7 using your PC, laptop or your mobile device. Note Viable Wi-Fi internet connection is required to monitor the system and has to be provided by you. If you do not have Wi-Fi connection, there are other options available.

Yes the system will still work absent of monitoring. In the case of malfunctioning wifi and or internet access, ST’s efforts to diagnose the problem and guarantee production are compromised.

Solar Topps offers 25 year parts & labor warranty.

Solar Topps sells only premium components with industry standard 25 year warranties.

We will remotely monitor your array and remedy any production shortfall outside of our stated production guarantee.

Enphase micro inverters ship with 25 year warranties. In the case of a defect within the warranty period, ST will replace at no charge to you.

The longer of any existing roof warranty or 10 years

We offer 10 year workmanship or match customer’s existing roof warranty, whichever is greater.

Maintenance

Generally solar requires very little maintenance since there are no moving parts. You are responsible however to trim any trees blocking the sunlight or removing sediment from the panels.

In most cases, frequent cleaning is not required. Typically annual rainfall will wash the panels but in the case of a dust storm, it is best to wash off thoroughly with a hose.

Installation

a. The best performance is always due South. However many homes do not have souther exposure so an East/West installation is required & the production is minimally effected.
b. The solar meter & other components are located near your electrical service.

We design, engineer and apply for permits and inspections for your solar system.

It depends on the state laws where you want to install the solar system. For example, the state of Arizona prohibits HOAs from banning solar installations. They do allow them to rule on the design and color of your panels. We are accustomed to working with HOAs and will work with yours to satisfy their requirements.

Going Solar

It’s a combination of your annual electrical usage, available roof space & any restrictive utility rate plans in your area.

An average solar system produces 16-19 kWh per day. A 1 kWh system produces 1600-2000 kWh a year.

The solar system produces power throughout the year as long as the sun shines. Although we don’t see a wrong time go solar, we feel that waiting for summers might rather delay your process. The process is a little lengthy due to design, engineering, permits, and approvals and on an average it takes 30-120 days to complete the installation process. So, sooner the better.

Our sales engineers will design a solar system that fits your need, free of cost. For more details, you can get in touch with us by filling this form or contacting us via phone.

If you have purchased the solar system, you can expect an increased resale value. Additionally you can opt to move the system to your new home which we can accommodate for a nominal fee. Our lease products transfer seamlessly to the buyer with minimal red tape.

Depending on your utility, any excess kWh sent back to the grid is credited to your account as a monetary credit. In some cases net metering is still in use and in that case you are credited by kWh usually at the time it is sent back to the grid to determine its value.

Economics

You can either cash purchase, finance with $0 down payment or lease the solar system.

Yes, we have collaborated with some of the best solar financing companies in the industry.

There are many incentives to go solar like the Federal Investment Solar Tax Credit (ITC) which is currently 26% of the total system cost (this credit expires in 2020) and you might be eligible for state and other tax incentives, depending on your area. Please consult your tax professional.

No only the owner (lessor) can claim any relevant tax credit.

It depends on your utility rate plan and your power usage. For example, if your utility company charges you $0.20 per kWh and your solar power kWh costs you $0.05 per kWh. In this case your saving will be $ 0.15 per kWh. So assuming you use 2000 kWh, your net saving would be $300 per month and $3600 a year.

Yes but you will charged a 3% surcharge.

At present we don’t accept credit card payment. We accept ACH or personal cheque. For more details, please refer to your lease agreement.

Yes. If you are not able to fully utilize your tax credits you may be able to carry the unused portion forward into future years. Some restrictions may apply. Please consult a tax professional for more information.

This will vary by utility and for the most part no longer exist. It is your best interest to contact the local utility to see if there are any currently available.

Prepaid Lease only. The tax credit is essentially subtracted out of the system cost
and you benefit from a lower cost system. You can opt to hold the lease to term for
20 years or there is a buyout option in every year if you are interested in a path to ownership.

20 lease term on the pre paid lease product.

You can purchase your leased system at any time during the lease term. The buyout amount will be based on the type of lease you have selected. Either be a pre-determined amount or fair market value (FMV), whichever is greater. If you reach the end of the agreement, you have the option to extend the lease in 5 year increments, purchase the system at FMV, or upgrade by purchasing or leasing a new system. Lastly, at the end of the lease term you can have us remove the system at no cost to you.

Yes. Appraisers and realtors have confirmed that homes installed with purchased solar systems are in demand and worth more. Because solar customers are able to show substantial savings, most homeowners are able to sell their home faster and get significantly higher selling prices.

Yes that is possible with written permission from the owner of the property.

Not with any of our approved lenders. You may be able to arrange that via a 3rd party lender.

No there is never a pre payment penalty