Job Description

We are seeking a service coordinator who will be responsible for managing the day-to-day operations of our service department. No technical skills or solar knowledge required - just an ability and willingness to learn. We provide all the resources needed for success. This is an immediate-hire, full-time, in-office position. We offer very competitive pay and room for growth within the Company.

Responsibilities

• Manage service center cases so that they are handled promptly, assigned to the appropriate personnel within the various departments, and designed to minimize customer downtime .
• Keep constant communication with team and customer so everyone is on the same page .
• Schedule service technicians and ensure routes are planned, all aspects of on-site evaluation are properly documented, and follow-ups are conducted as necessary .
• Keep track of incoming or outgoing equipment that has been RMA'd .

Skills Required

• Reliable, responsible and team-oriented. Communication is key to (y)our success
• Very organized, detail-oriented, and able to multi-task as necessary
• Excellent typing skills and familiarity with computer and electronic record-keeping
• Excellent customer communication skills over the phone or in-person

Skills Preferred

• Solar electric installation or Solar equipment troubleshooting experience .

Benefits

• Competitive, weekly pay .
• Employee Benefits including Medical coverage .
• Paid Sick Time Off .
• Paid Vacation .
• Paid Holidays .
• Working days: Monday - Friday.