Service Coordinator

  • Job Type: Full Time
  • Job Location: Phoenix, AZ

Overview

We are seeking a service coordinator who will be responsible for managing the day-to-day operations of our service department. No technical skills or solar knowledge required - just an ability and willingness to learn. We provide all the resources needed for success. This is an immediate-hire, full-time, in-office position. We offer very competitive pay and room for growth within the Company.

Responsibilities

  • Manage service center cases so that they are handled promptly, assigned to the appropriate personnel within the various departments, and designed to minimize customer downtime
  • Keep constant communication with team and customer so everyone is on the same page
  • Schedule service technicians and ensure routes are planned, all aspects of on-site evaluation are properly documented, and follow-ups are conducted as necessary
  • Keep track of incoming or outgoing equipment that has been RMA'd

Skills Required

  • Reliable, responsible and team-oriented. Communication is key to (y)our success
  • Very organized, detail-oriented, and able to multi-task as necessary
  • Excellent typing skills and familiarity with computer and electronic record-keeping
  • Excellent customer communication skills over the phone or in-person 

Skills Preferred

  •  Solar electric installation or Solar equipment troubleshooting experience

Benefits

  • Competitive, weekly pay
  • Employee Benefits including Medical coverage
  • Paid Sick Time Off
  • Paid Vacation
  • Paid Holidays
  •  Working days: Monday - Friday
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